Information Collected and Used
RAFO's primary objective in collecting users’ information is to provide and enhance the Service and to enable users to easily navigate and enjoy the Service.
When users install any of the RAFO games or applications, RAFO may collect and record the information users provide voluntarily through the site where the games users install are released.
The types of personal information collected in accordance with the activities listed above may vary depending on the activities. This "personal information" is defined as information about users that can be used to contact or identify users. Personal information may include: (1) First name, last name, (2) Information about the users’ profile, including without limitation the users’ first, last and user names, and social networking site profile ID and icon, (3) email address, (4) phone number, and/or (5) credit or debit card information, or other payment details, depending on users’ form of payment. Additionally, RAFO may acquire information from users through (1) users’ access and participation in message boards on the Service, (2) users’ email to our customer support, and (3) users’ purchase of a virtual product of any type. Please note that because a third party site manages the purchases of virtual goods offered by the Service, RAFO does not have access to users’ payment details and billing information.
RAFO may also invite users to share non-personal information about themselves which may include but is not limited to: (1) users’ age or date of birth; (2) users’ gender; (3) information about the hardware users may own; (4) users’ favorite websites, friend information and fan pages; and (5) users’ game play information such as their highest scores or game session duration (collectively referred to as "non-personal information"). If non-personal information is collected for an activity that also requires personal information, RAFO may combine the users’ non-personal information with their personal information in an attempt to provide the users with a better user experience, to improve the quality and value of the Services and to analyze how our Service is used.
In addition to information collected as described above, users may choose to share additional information about themselves throughout the Service, such as in games or on message boards. Any actions users perform with other players are considered public, and are at users’ sole discretion. Any information users provide to RAFO, and any information users choose to share about themselves as part of the use of any service, will be stored as entered.
Finally, any time users access the Service, RAFO may collect aggregate information including but not limited to internet protocol addresses, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, and the date and time of this activity. RAFO uses this information to better tailor the Service to users’ interests, to provide users more efficient customer support, and to overall enhance the Service.
In all cases of data access and collection, the information users provide will not be disclosed, rented, leased, loaned, sold, or otherwise voluntarily distributed to unaffiliated third parties except to provide products or services users have requested, when RAFO has users’ permission, or under the following circumstances:
Other Disclosure of Users’ Personal Information
Users understand and agree that RAFO may be required to disclose any personal information if required to do so by law or in the good faith that such disclosure is reasonably necessary to avoid liability, to comply with legal process, including but not limited to a search warrant, subpoena, statute, or court order, or to protect our rights and property, or that of the public. Note that RAFO is not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that RAFO may receive.
RAFO provides the information to trusted partners who work on behalf of or with RAFO under confidentiality agreements. These companies may use users’ personal information to help RAFO communicate with users about offers from RAFO and our marketing partners. However, these companies do not have any independent right to share this information.
RAFO has a parent's permission to share the information if user is a child under age 13. Parents have the option of allowing RAFO to collect and use their child's information without consenting to RAFO sharing of this information with people and companies who may use this information for their own purposes.
Additionally, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, customer information may be transferred to RAFO's successor or assignee, if permitted by and done in accordance with applicable law.
A cookie is a small data file that RAFO transfers to users’ computer’s hard disk, generally to quickly identify a user's computer and to "remember" things about the user's visit, such as the user’s preferences or a user’s name and password. The Service sends cookies to users’ computers when users access or view content of an RAFO game. Information contained in a cookie may be linked to users’ personal information for purposes such as improving the quality of our service, tailoring recommendations to users’ interests, and making the Service easier to use. Users can disable cookies at any time, although users may not be able to access or use features of the Service.
The Service may contain links to other websites. The fact that the Service links to a website or presents a banner ad or other type of advertisement does not mean that RAFO endorses or authorizes that third party, nor is it a representation of our affiliation with that third party. RAFO is in no way responsible for the privacy policies of these other websites to which users choose to access from the Service. Please be sure to read the privacy policies of those websites when exiting the Service.
Changing or Deleting Users’ Information
Users may review, update, correct or delete any personal information by changing the applicable information in users’ profile page. If users completely delete all this information, users’ account may become deactivated. If users would like RAFO to delete their records in RAFO’s system, please contact RAFO and RAFO will attempt to accommodate users’ request if RAFO is not legally obligated to retain the record.
RAFO has put in place reasonable technical and organizational measures designed to secure users’ personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, RAFO cannot guarantee that unauthorized third parties will never be able to overcome those measures or use users’ personal information for improper purposes. Also please note that email and messaging systems are not considered secure, so RAFO discourages users from sending RAFO personal information through these mediums.
Policy Regarding Children
The Service is not geared toward children under the age of 13 and RAFO does not knowingly collect personal information from children under the age of 13. If users are under 13, they may use and access RAFO’s game only with the involvement of a parent or guardian. If a parent believes that his or her child has submitted personal information to RAFO, he or she can contact us through e-mail listed below. If RAFO learns that a child under 13 has provided RAFO with personal information RAFO will delete such information from its files as quickly as possible. RAFO recognizes the importance of safeguarding the privacy of children and encourages parents to check and monitor their children's use of online activities regularly.
RM 18C 27/F HO KING COMM CTR 2-16 FAYUEN ST MONGKOK KL